March 29, 2020
First and foremost, our hearts and thoughts go out to all who have been affected by the COVID-19 outbreak.
At Jade Wellness Clinic we are focused on the health and well-being both our employees and YOU, our patient-client customers.
We strongly support the efforts of local health officials and government leaders working to contain the spread of the virus, and have implemented the latest Best Practices as received from our membership below:
We have increased the frequency of hand cleaning and sanitizing procedures of our treatment room facilities and ancillary related equipment.
We are closely monitoring the ongoing public response to this situation adhering to any and all local guidelines that may affect our employees and you, our client patients.
Amid the disruption and uncertainty of this difficult time, we truly value your loyalty and we appreciate your support and trust in us.
Staff of Jade Wellness Clinic
Please find below summary the latest updates from The College of Massage Therapists of Ontario and College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario on COVID-19 from the Ministry of Health, and will update you any relevant information as the situation progresses.
We hope the information is helpful to you for best practices to protect you and you family the same.
General COVID-19 Information
Updated COVID-19 guidance for employers, workplaces and businesses in Toronto
As of November 14, Toronto moved into the Red – Control category of the Province of Ontario’s colour-coded system for COVID-19 restrictions, with additional Toronto Public Health measures. Download a fact sheet with a summary of key mandatory requirements applicable in Toronto. In addition, all business and workplace owners and operators should read and follow Toronto Public Health’s guidelines for businesses and workplaces.
Government of Canada – Public Health Agency of Canada – COVID-19 Website
This federal webpage includes COVID-19 outbreak updates, information on the disease and how to protect yourself and others, information on federal financial and economic support, travel and safety considerations, and additional resources.
Canada COVID-19 App
This app is a central resource for accessing personalized, trusted, evidence-based information about the COVID-19 pandemic across Canada.
Government of Ontario – COVID-19 Website
This provincial webpage includes a self-assessment tool, Ontario COVID-19 case status, featured updates and service changes.
Public Health Ontario – COVID-19 Website
This provincial webpage includes information research, testing and additional resources.
Ontario Ministry of Health and Long-Term Care – COVID-19 Guidance for the Health Sector
This webpage provides specific information, guidance and resources for healthcare workers
Federal and Provincial COVID-19 Announcements
Lower Limits on Social Gatherings Province Wide
The Ontario government has reduced the limits for private gatherings to 10 people indoors and 25 people outdoors in all regions of Ontario, after earlier lowering limits in Toronto, Peel and Ottawa
COVID-19 Screening Tool for Students and Staff
The Ontario government has launched a voluntary interactive screening tool to assist parents, students and staff with the daily assessment of COVID-19 symptoms and risk factors before attending school.
Information and Resources on Coronavirus (COVID-19)
City of Toronto
Ontario Ministry of Health
Government of Canada
WHO World Health Organization
World Health Organization – COVID-19 Website
This webpage provides global statistics, guidance and advice.
USA -CDC Center for Disease Control
CBC What You Need to Know
This page contains links to the Ministry of Health and Long-Term Care (MOH), and other reliable sources of information related to COVID-19 (coronavirus).
These websites and this page will be updated with new information as it becomes available. Please check back regularly for updates.
The Ministry of Health is providing daily updates on the status of the Coronavirus COVID-19 in Ontario on their dedicated web page for the public (updated every weekday at 10:30 a.m. ET)
Members should also regularly check the Ministry of Health’s web page for COVID-19 Guidance for the Health Sector. It contains the most up-to-date case definition, affected areas, guidance documents, signage for patients and visitors, and other related information.
Members of the public should call Telehealth Ontario at 1-866-797-0000 with questions regarding the Coronavirus COVID-19.
Infection Control Procedures
Members must screen patients based on the current case definition and determine if they fit the definition for a Probable Case for COVID-19. It is recommended that members screen patients over the phone before scheduling an appointment. The definition is as follows:
A person with a fever (over 38 degrees Celsius) and/or onset of (or exacerbation of chronic) cough AND any of the following within 14 days prior to onset of illness:
Travel to an impacted area*; or
Close contact with a confirmed or probable case of COVID-19; or
Close contact with a person with acute respiratory illness who has been to an impacted area* AND
In whom laboratory diagnosis of COVID-19 is not available, recommended, inconclusive, or negative (if specimen quality or timing is suspect)
*Impacted areas is based on current epidemiology and WHO Situation Report
If you determine that a patient meets the definition for a Probable Case, you must advise them to call their primary healthcare provider, or contact Telehealth Ontario at 1-866-797-0000. If the patient has severe illness direct them to go to the closest emergency department. Contact the emergency department to inform them that a Probable Case will be arriving.
If the Probable Case arrives at your practice location before being screened, ask them to perform hand hygiene and wear a mask, practice respiratory etiquette, and either wait in a separate room or keep at least two (2) meters away from other patients. Patient-contact surfaces (i.e. surfaces within 2 meters of the patient who has screened positive) should be disinfected as soon as possible.
It is important to note that the College’s code of ethics for members states that:
Members must provide the best care to patients, recognizing one’s own limitations and referring patients to other practitioners, or other health care providers when the level of care needed is beyond one’s competence.
Other Helpful Resources
Telehealth Ontario – Toll-free: 1-866-797-0000 (available 24 hours a day).
Below are current documents and guidance related to COVID-19.
Self-Isolation Guidelines (English)
Self-Isolation Guidelines (French)
Self-Isolation Guidelines (Chinese)
COVID-19 Guidance for Independent Health Facilities
Community-Based Measures to Mitigate the Spread of Coronavirus Disease (COVID-19) in Canada
FAQs on Access to Personal Protective Equipment for All Settings
Government of Canada – Coronavirus COVID-19
MOH Poster – What You Need to Know to Help You and Your Family Stay Healthy (English)
MOH Poster – What You Need to Know to Help You and Your Family Stay Healthy (French)
Public Health Ontario – Coronavirus COVID-19
Risk-Informed Decision-Making for Mass Gatherings During COVID-19 Global Outbreak
World Health Organization (WHO) Web Page on COVID-19
CMOH Directive #1
Updated Infection Prevention and Control Measures for COVID-19
Enhanced Public Health Measures for COVID-19